Devices

To see the list of Devices click on the button Devices in the left navigation menu.

Here you can find all devices (Players) configured with domain channels that ever played, all their locations pointed on a map and all offline and online devices at the moment.

When the user selects a device row, two panels correspond to the player’s data: The Details view with unique information about the selected device, and the left panel where the tasks and player activities are placed.

The details view is the panel placed above the device’s list view and replaces the pie and the location map when the user selects a device.

Under the Details view are located the information about the name, the status, when the player was last online, uptime, subscribed channels, player’s IP address, gateway IP, DNS name, O/S version, Player’s version, the call interval, location and time zone, live download and average download speed, CPU Disk and RAM state and Syncs percentage.

By selecting the wanted player, also another panel opens on the right side. Here are placed the Player Tasks, Player Activities, and the location map of the selected player.

Under Player Tasks section are placed the commands for remote device management. Only a user with Domain Admin permissions can use these commands, so if you are logged in as a project user than you won’t see the Player Tasks section at all. Remote device management feature enables the Domain Admin to approach remotely the devices where the players are playing at the moment so Domain Admin can use the commands under the Player Tasks only if the selected device is online. If the device’s service is not configured with remote management feature, then the whole Player Tasks section won’t be visible for any selected player.

If you are subscribed for this feature, then the service administrator already configured it in the realm mode. Even configured, the remote device management feature is disabled by default.

How to enable the feature:

1. Go to domain’s Control Panel and open the Remote Access Settings tab,
2. Check the option under Remote Access,
3. Press Save,
4. Start your player,
5. Wait for 5 to 10 minutes for the service to install the remote feature’s agent on player’s device.

You will know that everything is installed when the links under Player Tasks becomes enabled.

There are eight commands under Player Tasks for devices that support remote management:

The last two settings depend of the device’s power settings.

In player activity, we can see the channels associated on the player. Under currently playing we can see which campaigns are published to the player and which campaigns are downloading or pulling from the player.

Also, we can see which media is in the campaigns and we can preview it. Preview of the media is done by clicking on the wanted media name from the list and a modal window with a larger image will appear.

Note that every sync interval (every minute - 60 seconds by default) the Devices page will be restarted with the latest updates.

The last section of the right panel is the location map that gives the graphical presentation of the device’s physical location.

The context menu contains all the options for the specific type of entity. The context menu for devices is located on the left side and replaces the site’s navigational menu. You can also approach Device’s context menu by right-clicking on the list view area.

The options from the context menu are explained below:

Show Network Usage	Clicking on this option will show how Mesh, Ryarc and System are using network data.
Upload Idle	Clicking on this option open dialog window to choose and upload Idle File.
Change The Channel	This option is enabled only for single selected device row and will redirect the user to device’s Channel Settings.
Pause Download	When this option is set, the player does not download new content: You can publish new content or pull published campaigns, tickers or commands, but the player will not receive requests. After this option is disabled by clicking on the Resume Downloading, the player will receive all the changes.
Player Log Report	User can approach the Neptune Player Report by clicking on this option only if the service is linked with Neptune service. Also if you want Neptune to make reports, you have to go to the domain’s Control Panel and check Record what has been played in play log.
Rename	We can use this option to change the name of the selected player.
Delete	If some player is inactive for a long time, and we want to remove it from the Devices list view, we can delete it by selecting its row first. More than one device can be deleted at once.
Refine Location	When no device row is selected in Devices page, on the panel above the list view is displayed the devices status pie and the map with location pointers of all devices in the list. When you select one device, the details view for this device replaces the all devices view. Among the devices, information is shown the physical location of the device. The physical location is not precise all the time and can point a nearby location of your actual. If you like to change the location and where the pin points on the map, you can press on Refine Location. You can drag and drop the pin in a wanted location. Also, you can change the description of the location in the field above. This field also will offer suggestions of existing location while typing. If user chooses to go by suggestion, the pointer will automatically change to a new location. Relocate button will save the changes, and Reset to default will reset to a predefined location.
Reboot device	This option will restart selected player’s device.
Log Accumulation Setup
Player Running Time	Gives you information for player running time for specific data range.
Create Task	Clicking on this option you can create task for resolving problems for specific player.

Also, you can search Devices with Order By and Filer options that are placed in the context menu that opens with right-click.

Besides the CM Player Configuration file, the user can set settings for devices in device’s configurational page in CampaignManager Web.

This page differs from the configurational file with the fact that the player must play when the user makes changes in this page.

This page can be opened with a double-click on a specific device’s row.

Under Player's Details are listed three sections: Summary, Player Activity and Status information.

This section gives you information about player’s status, number of attached display devices, how many of available devices are configured to run the CM Player and the channels used in the configuration.

In the Player Activity subsection, we have information about the channel that the player is configured with. There is also information about which campaigns are Currently Playing and how much they have been downloaded. Also below the Currently Playing, there is the Live Playlist section which is displaying the files in a campaign. These files can be also previewed by clicking on their names.

In the Status information subsection, there is information about further details of the machine that is running the player.

There is information about: Gateway IP, DNS Name, Last Seen (this information explains when was the last time the player checked in live), O/S, RAM, Disk, CPU, Rebooted (when was the last time this machine was rebooted), Up time (what is the time that the machine is running actively), Physical location, Time zone, Player version, AMT Capable, Average speed (the average speed of download), Live download speed, Sync Percentage, Call interval (what is the interval in seconds that the CM Player should check in with the CampaignManager).

In the top of the channel settings, there is placed the section for selecting channel and screen orientation for the player.

In the Connection Settings, there are three settings that we can set.

If there is a com port on the machine running on the channel, and that machine is connected with a cable to the screen, we need to check the “Controllable display attached to port” option and specify the port.

In the second setting, we can set the time that the player checks back (contacts) the CM service.

The third option is the player background color. This applies when the media is not covering the whole screen of the player, and the rest will be with the specified background.

In the Display Settings, we can set Watermark to the screen and resolution. If the Custom watermark radio button is selected, an image can be chosen and its opacity on the screen.

In the Display Output Dimensions section, if the Fit screen size is select the screen size will be as the native resolution of the O/S. If the Custom screen size is selected the Width and Height of the screen can be entered manually.

The General Settings section in the CM Player configuration is made of seven subsections.

The Network Settings is made of the Connection Settings and the Network interface section. Under the Connection Settings, we can enable using Node Server, Proxy Server and Enable external trigger events.

Under this partition, the user can set Execute Interval in seconds, Enable RS232 for a selected screen, choose (load) command template, and create a custom RS232 command by typing Data, COM port, Parity, Stop bits, Data bits, Baud rate, Flow control and type a Power code.

Idle file can be changed by double clicking on some device, enter his General Settings and Upload the Idle file.

You can also change Idle file on one or more devices by selecting them. On the side navigation menu the Upload Idle icon will appear. Choose that icon or you can also right click on the device and click on Upload Idle option. Choose the file that you want and click Open.

You will get these notification when your idle file is updated.

You can see your idle file at the Idle file column in the devices list.

NOTE: Make sure that Idle file column is visible.